Confidentiality policy
CONFIDENTIALITY DECLARATION
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ARTICLE 1 PERSONAL INFORMATION COLLECTEDS
When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address and email address.
When you browse our store, we also automatically receive your computer's Internet Protocol address (IP address), which allows us to obtain more details about the browser and operating system you are using.
Email Marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
ARTICLE 2 - CONSENT
How do you get my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collecting your information and using it for other purposes. this end only.
If we ask you to provide us with your personal information for some other reason, for marketing purposes for example, we will ask you directly for your express consent, or we will give you the opportunity to refuse.
How can I withdraw my consent?
If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you can notify us by contacting us at support@cocolunabali.com or by mail at : Coco Luna - 9 rue laboye, Bordeaux, B, 33000, France
ARTICLE 3 DISCLOSUREN
We may disclose your personal information if we are required to do so by law or if you violate our Terms and Conditions.
ARTICLE 4 SHOPIFYY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.
Your data is stored in Shopify's data storage system and databases, and in the general Shopify application. Your data is stored on a secure server protected by a firewall.
Payment:
If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the data security standard established by the payment card industry (PCI-DSS). Information relating to your purchase transaction is kept for as long as necessary to complete your order. Once your order is finalized, the information relating to the purchase transaction is deleted.
All direct payment gateways adhere to the PCI-DSS standard, managed by the PCI Security Standards Council, which is the joint effort of companies such as Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure processing of credit card data by our store and its service providers.
For more information, please see the Shopify Terms of Service here or the Privacy Policy here.
ARTICLE 5 SERVICES PROVIDED BY THIRD PARTIESS
In general, the third-party providers that we use will only collect, use and disclose your information to the extent necessary to be able to perform the services they provide to us.
However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase transactions.
With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.
Keep in mind that some suppliers may be located or have facilities located in a jurisdiction other than yours or ours. So if you decide to proceed with a transaction that requires the services of a third party provider, then your information may be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information belonging to you that was used to complete the transaction could be disclosed under the laws of the United States. United States, including the Patriot Act.
Once you leave our store site or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or the General Terms and Conditions of Sale and Use of our website.
Connections
You may be required to leave our website by clicking on certain links on our site. We do not assume any responsibility for the privacy practices of these other sites and recommend that you carefully read their privacy policies.
ARTICLE 6 SAFETYÉ
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 type encryption. While no method of transmission over the Internet or of electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
COOKIES
Here is a list of cookies we use. We have listed them here so that you have the option of choosing whether you want to allow them or not.
_session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit. Used by our website provider's internal stats tracker to record the number of visits.
_shopify_uniq, no data held, expires at midnight (depending on visitor location) the next day. Calculates the number of visits to a store per unique customer.
cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the store has a password, it is used to find out if the current visitor has access.
ARTICLE 7 AGE OF CONSENTT
By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependent on you to use this site. website.
ARTICLE 8 CHANGES TO THIS PRIVACY POLICYÉ
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting to the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you know what information we collect, how we use it, and under what circumstances we disclose it, if it should be done.
If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
QUESTIONS AND CONTACT DETAILS
If you would like to: access, correct, modify or delete any personal information we have about you, file a complaint, or if you simply want more information, contact our Privacy Officer at support @ cocolunabali. com or by mail to Coco Luna
[Re: Privacy Standards Officer]
[9 rue laboye, Bordeaux, B, 33000, France]
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ARTICLE 1 PERSONAL INFORMATION COLLECTEDS
When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address and email address.
When you browse our store, we also automatically receive your computer's Internet Protocol address (IP address), which allows us to obtain more details about the browser and operating system you are using.
Email Marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
ARTICLE 2 - CONSENT
How do you get my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collecting your information and using it for other purposes. this end only.
If we ask you to provide us with your personal information for some other reason, for marketing purposes for example, we will ask you directly for your express consent, or we will give you the opportunity to refuse.
How can I withdraw my consent?
If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you can notify us by contacting us at support@cocolunabali.com or by mail at : Coco Luna - 9 rue laboye, Bordeaux, B, 33000, France
ARTICLE 3 DISCLOSUREN
We may disclose your personal information if we are required to do so by law or if you violate our Terms and Conditions.
ARTICLE 4 SHOPIFYY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.
Your data is stored in Shopify's data storage system and databases, and in the general Shopify application. Your data is stored on a secure server protected by a firewall.
Payment:
If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the data security standard established by the payment card industry (PCI-DSS). Information relating to your purchase transaction is kept for as long as necessary to complete your order. Once your order is finalized, the information relating to the purchase transaction is deleted.
All direct payment gateways adhere to the PCI-DSS standard, managed by the PCI Security Standards Council, which is the joint effort of companies such as Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure processing of credit card data by our store and its service providers.
For more information, please see the Shopify Terms of Service here or the Privacy Policy here.
ARTICLE 5 SERVICES PROVIDED BY THIRD PARTIESS
In general, the third-party providers that we use will only collect, use and disclose your information to the extent necessary to be able to perform the services they provide to us.
However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase transactions.
With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.
Keep in mind that some suppliers may be located or have facilities located in a jurisdiction other than yours or ours. So if you decide to proceed with a transaction that requires the services of a third party provider, then your information may be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information belonging to you that was used to complete the transaction could be disclosed under the laws of the United States. United States, including the Patriot Act.
Once you leave our store site or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or the General Terms and Conditions of Sale and Use of our website.
Connections
You may be required to leave our website by clicking on certain links on our site. We do not assume any responsibility for the privacy practices of these other sites and recommend that you carefully read their privacy policies.
ARTICLE 6 SAFETYÉ
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 type encryption. While no method of transmission over the Internet or of electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
COOKIES
Here is a list of cookies we use. We have listed them here so that you have the option of choosing whether you want to allow them or not.
_session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit. Used by our website provider's internal stats tracker to record the number of visits.
_shopify_uniq, no data held, expires at midnight (depending on visitor location) the next day. Calculates the number of visits to a store per unique customer.
cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the store has a password, it is used to find out if the current visitor has access.
ARTICLE 7 AGE OF CONSENTT
By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependent on you to use this site. website.
ARTICLE 8 CHANGES TO THIS PRIVACY POLICYÉ
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting to the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you know what information we collect, how we use it, and under what circumstances we disclose it, if it should be done.
If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
QUESTIONS AND CONTACT DETAILS
If you would like to: access, correct, modify or delete any personal information we have about you, file a complaint, or if you simply want more information, contact our Privacy Officer at support @ cocolunabali. com or by mail to Coco Luna
[Re: Privacy Standards Officer]
[9 rue laboye, Bordeaux, B, 33000, France]
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